Our process
- Free review. Send your website address or describe what you need.
- Written quote. We tell you the work, the price, and the expected timeline.
- 50% deposit. Work starts after you pay half.
- You review. We show you the finished work.
- Balance after approval. You pay the other half only after you approve the work.
Refunds
| Situation | What happens |
|---|---|
| The review | Always free |
| You cancel after paying the deposit, before work starts | Full refund |
| We start and find we cannot complete the job | Full refund |
| You cancel after work has started | The deposit is not refunded |
| You are not satisfied with the finished work | We revise it within the scope of the quote before you pay the balance |
What we need from you
Some jobs need access to your domain, hosting, or email account. We will explain what we need and why. You stay the owner of all your accounts.